isolved HCM provides the a cutting edge HCM platform….ViaHCx ensures it performs at its highest level for your business. From implementation through ongoing account strategy, ViaHCx serves as your advisor, advocate, and long term partner in maximizing the value of isolved HCM.
Why Partner with ViaHCx
The Combined Advantage
Proactive account leadership and responsive service. Strategy and execution, working in tandem
ViaHCx
Drives strategy, optimization, and long term account management
isolved HCM
Delivers operational support with speed, expertise, and scale on a cutting edge HCM platform
Implementation…That Drives Outcomes
ROI You Can See from Day One
Moving to isolved HCM is simple. Our specialists manage data migration, configure integrations and deliver role-based training so HR teams and employees see value from day one. And the partnership doesn’t stop there. We provide ongoing optimization to ensure your system adapts as your needs change.
Strategic Alignment from Day One
ViaHCx begins with your business goals, workflows, and culture ensuring isolved HCM is configured to support how you operate, not the other way around.
Dedicated Project Leadership
From kickoff through go live, ViaHCx manages timelines, stakeholders, milestones, and communication. You gain clarity, accountability, and forward momentum.
Best Practice Configuration
Because ViaHCx works across multiple organizations and industries, we bring pattern recognition and proven frameworks that accelerate implementation and reduce risk.
Change Management & Adoption Support
Technology only works when people use it. ViaHCx supports training, internal communication, and leadership alignment to drive strong adoption across your organization.
Structured Training & Enablement
Your teams receive targeted training designed to make isolved HCM part of daily operations, not just another system in the stack.
Ongoing Account Management…Protect and Expand Your Investment
Rapid, Reliable Response
Seventy nine percent of support cases are resolved the same day, with an average response time of under 30 seconds. When payroll deadlines loom, speed matters. isolved delivers it.
Personalized, Regional Expertise with US based support
Dedicated regional teams and support managers provide guidance tailored to your organization’s size, industry, and compliance landscape. Support evolves as your business evolves.
Proactive System Monitoring
isolved continuously monitors system performance in real time, identifying and resolving potential issues before they impact payroll, benefits administration, or HR workflows.
Always On HR™
An AI powered assistant provides 24 hour access to HR templates, compliance resources, and practical tools. Answers are available whenever your team needs them.
Support on Your Terms
Phone, email, or chat. isolved meets you where you are, delivering assistance in the format that works best for your team.
People Heroes University
People Heroes University makes it easy for teams to strengthen their skills to build confidence using the isolved platform. This on-demand learning experience platform offers thousands of bite-sized courses and certifications designed to support career growth for HR professionals and every employee in your organization.
While isolved HCM provides day to day support, ViaHCx serves as your strategic account partner. Success means more than fixing problems. It means anticipating human capital management (HCM) needs, building trust and freeing you to focus on your people.
A Dedicated Advocate
ViaHCx understands your business and represents your interests with isolved HCM. When issues escalate or strategic decisions are considered, you have a partner in your corner.
Ongoing Optimization Reviews
We conduct periodic check ins to evaluate utilization, identify gaps, and recommend enhancements to maximize ROI.
Renewal & Contract Strategy
ViaHCx manages renewal planning, license alignment, and pricing strategy to eliminate surprises and ensure you are properly structured for growth.
Roadmap Alignment
We translate the isolved HCM product roadmap into practical implications for your organization and align future functionality with your evolving needs.
Growth Planning & Expansion Strategy
As your workforce grows or your compliance landscape shifts, ViaHCx identifies additional modules, integrations, and opportunities within isolved HCM to support your next phase.
Executive Level Relationship Management
You gain a long term partner who understands your history, priorities, and business objectives, not a generic support channel.
What Makes iSolved HCM Support Different?
More than 200,000 employers rely on isolved HCM to power HR, payroll, benefits, and talent management. From growing companies to complex multi state organizations, isolved supports businesses with the scale and stability to grow confidently.
Instant and Long-Term ROI with isolved HCM…Lower costs, faster savings, and ongoing value - ViaHCx ensures your isolved HCM investment delivers measurable results from go-live and every month after.
Lower Total Cost of Ownership
iSolved HCM costs less than many competitors in both implementation startup fees and ongoing software fees. This means you spend less up front and pay a predictable per-employee, per-month rate that scales with your organization — not inflated licensing tiers or hidden usage charges.
Per-Employee Pricing Drives Immediate Value
Because pricing is based on a per employee, per month model, every dollar you spend directly correlates with usage and value. This predictable pricing structure often results in an instant ROI as soon as you go live, especially for organizations transitioning from less efficient or more expensive HCM systems.
ROI at Go-Live
Unlike other systems that require months of manual work and customization before you see benefits, isolved HCM begins delivering value on day one:
Automated payroll processing saves administrative hours immediately
Benefits tracking and compliance tools reduce costly errors
Time and attendance automation frees managers from manual calculations
Self-service features empower employees and reduce HR tickets
These efficiencies translate into real labor cost savings, often exceeding the monthly per-employee fee.
Scales with Your Business
As your headcount grows, your investment stays aligned with actual usage. There’s no upfront bulk licensing or surprise fees — you only pay for what you use. That alignment makes budgeting simpler and ROI easier to predict.
Proven ROI
Prospects and clients can see their potential return firsthand with the official isolved HCM ROI Calculator here:
This tool helps estimate labor savings, error reduction benefits, and administrative cost avoidance based on your specific organization.
Strategic Value Multiplied by ViaHCx
When you combine the natural cost advantages of isolved HCM with ViaHCx’s expert implementation and ongoing strategic account management, ROI isn’t just about savings — it’s about unlocking value:
Better adoption means you realize benefits faster
Optimization reviews uncover new savings over time
Insights from usage data help refine processes for even greater efficiency